Concerned Narrator
I'm right here with you — let me read the steps aloud
Were you just in an accident?
First — make sure you are okay.
Take a breath. We will walk you through exactly what to do, step by step.
Press this button if you need emergency services right now.
Follow these steps in order.
Do what you can safely. Your safety always comes first.
Make sure you are safe
Check yourself for injuries. If you can, move to the side of the road or a safe spot away from traffic. Turn on your hazard lights.
Call 911 if anyone is hurt
If you or anyone is injured, or if the road is blocked, call emergency services right away. Press the SOS button below to call instantly and share your location.
Stay calm and do not admit fault
Do not apologize or admit fault — it can be used against you. Be polite, exchange information, and let the police determine fault.
Choose your path below.
Both paths continue from the shared steps above.
Vehicle Accident Path
Check on everyone involved
Check on passengers, the other driver, and any pedestrians. Do not move anyone who is seriously injured unless they are in danger.
Move vehicles if it is safe
If the cars are drivable and no one is badly hurt, move them out of traffic. Take photos of the original positions first if you can.
Document the scene
Take photos of all vehicles, damage, the road, traffic signs, and license plates. Note the time, weather, and road conditions.
Open Document CaptureGet witness information
Ask anyone who saw the accident for their name and phone number. Witnesses can make or break your case.
Exchange insurance info
Swap names, phone numbers, driver license numbers, license plates, and insurance details with the other driver. Stay polite.
Get medical attention
Even if you feel fine, get checked out. Many injuries — like whiplash or concussions — show up hours or days later. Keep every medical record and receipt.
Talk to an attorney before the insurance company
The other driver's insurance company may call you. Do not give a recorded statement or accept a quick offer. Talk to a personal injury attorney first — Accident Shield connects you for free.
Find an AttorneyNon-Vehicle Personal Injury Path
Get medical attention first
If you are hurt — from a fall, a dog bite, a workplace injury, or any other incident — get checked by a doctor right away. Some injuries show up hours later. Keep every record and receipt.
Report the incident
Tell the property owner, store manager, landlord, or your supervisor right away. Ask for a written incident report and get a copy. If it happened at work, file a workers’ comp report.
Document the hazard
Photograph what caused your injury — the wet floor, broken step, loose railing, dog, or unsafe condition. Capture the scene from multiple angles before anything is cleaned up or fixed.
Open Document CaptureGet witness information
Ask anyone who saw what happened for their name and phone number. Witnesses and store surveillance footage can make or break your case.
Preserve physical evidence
Keep the shoes and clothing you were wearing, any damaged items, and receipts. Do not wash or repair anything — it may be proof of what happened.
For dog bites or animal attacks
Get the owner’s name, address, and the animal’s vaccination records. Report the bite to animal control. Photograph the injury and torn clothing.
Talk to an attorney before giving a statement
The property owner’s insurance company may call you. Do not give a recorded statement or accept a quick offer. Talk to a personal injury attorney first — Accident Shield connects you for free.
Find an AttorneyReady to document your accident?
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Accident Shield provides tools and information to help you document an accident and connect with professionals. It is not a substitute for emergency services, legal advice, or medical care. In an emergency, always call 911 first.